Refund policy
Returns
Brush orders under $25 are final sale and cannot be returned.
100-Day Brush Replacement Guarantee
If you have an issue with your ELDR Supply brush within 100 days of delivery, we will replace it for free. The final-sale rule for returns does not remove this replacement coverage.
Email contact@eldr.supply within 100 days of delivery with your order number or other proof of purchase and a description of the issue. Include a photo if helpful. We will coordinate the free replacement, including delivery at no cost to you. Do not send the brush back unless we provide instructions.
This is a replacement guarantee, not a refund or change-of-mind return promise. Read the full guarantee rules and request guide.
Other order problems
For other order questions, contact contact@eldr.supply with your order details so we can help.