100-Day Brush Replacement Guarantee

If you have an issue with your ELDR Supply brush within 100 days of delivery, we will replace it for free. Email contact@eldr.supply within that window so we can help.

What the guarantee covers

The guarantee covers problems with your ELDR Supply brush, including its handle, bristles, or cleaning performance. It applies to brushes; it is not a guarantee for other product types.

How the 100 days work

The window begins on the day your brush is delivered. Report the issue within 100 days of delivery. If you are unsure of the delivery date, send your order details and we will help check.

How to request your free replacement

1. Email contact@eldr.supply with the subject 100-Day Brush Guarantee.
2. Include your order number or other proof of purchase, where you bought the brush, and a short description of the issue.
3. Include a photo if it helps show the problem. If you cannot provide a photo, explain what happened in your email.
4. We will review the order details and coordinate your free replacement, including delivery at no cost to you. Do not send the brush back unless we provide instructions.

Replacement, returns, and refunds

This is a replacement guarantee. It does not promise a refund or a change-of-mind return. Brush orders under $25 are final sale for returns, but that rule does not prevent you from requesting a free replacement for an issue within the 100-day window. Read our returns policy.

Need help after 100 days?

Email us with your order details and the issue. We can help with care questions and next steps, although a free replacement under this guarantee is limited to issues reported within the 100-day window.

Help your brush dry between uses

Rinse away soap and residue, shake off excess water, and leave the brush in an open, ventilated place. Avoid prolonged soaking. See our brush care guide and guide to brush wear.